Privacy Policy
1. Scope
This Privacy Policy applies to software products and related services published by ThatFactory unless a specific product provides its own separate privacy policy or notice.
2. Information We May Collect
Depending on the product, ThatFactory may collect limited information such as contact details you provide, support messages, device or technical information, app version, crash data, usage data, purchase status, and information provided through third-party platforms or service providers.
3. Information You Provide Directly
If you contact ThatFactory, request support, sign up for updates, make a purchase, or otherwise communicate with us, we may collect the information you choose to provide, including your name, email address, and message contents.
4. Information Collected Automatically
Products may automatically collect technical and usage information such as device type, operating system, language, country or region, product version, session activity, approximate diagnostics, and crash or performance information.
5. How We Use Information
Information may be used to operate products, provide support, maintain security, diagnose issues, improve functionality, process purchases, communicate with users, comply with legal obligations, and protect the rights and interests of ThatFactory and its users.
6. Analytics, Hosting, and Other Providers
Some products may rely on third-party services such as hosting providers, analytics tools, app stores, payment processors, cloud infrastructure, customer support tools, crash reporting services, or advertising providers. Those providers may process information according to their own terms and privacy policies.
7. Advertising and Tracking
Some products may include advertising, attribution, or analytics technologies. Where required by platform rules or law, tracking-related permissions or disclosures may be requested or shown within the product or through the relevant platform.
8. Sharing of Information
ThatFactory may share information with service providers, platform operators, payment providers, legal authorities when required, or other parties involved in protecting rights, preventing abuse, or completing a business transfer such as a merger, acquisition, or asset sale.
9. Data Retention
Information may be retained for as long as reasonably necessary for the purposes described in this policy, including support, security, analytics, legal compliance, dispute resolution, and enforcement of agreements.
10. Data Security
ThatFactory uses reasonable measures intended to protect information, but no method of storage, transmission, or processing is completely secure, and absolute security cannot be guaranteed.
11. Children
Unless a product specifically states otherwise, products are not intended to knowingly collect personal information from children in violation of applicable law. If you believe a child has provided personal information inappropriately, contact ThatFactory so the issue can be reviewed.
12. International Processing
Information may be processed or stored in countries other than your own, including where ThatFactory or its service providers operate, subject to applicable law.
13. Your Rights
Depending on your location, you may have rights relating to access, correction, deletion, restriction, objection, portability, or withdrawal of consent. Those rights may be subject to legal exceptions and practical limitations.
14. Product-Specific Disclosures
Some products may have additional disclosures relating to app store privacy labels, platform permissions, subscriptions, online accounts, advertising, or region-specific legal requirements. Where a product-specific notice conflicts with this policy, the product-specific notice controls for that product.
15. Changes to This Policy
ThatFactory may update this Privacy Policy from time to time. Continued use of a product after an updated policy becomes effective means the updated policy applies going forward.
16. Contact
Questions or privacy requests may be sent to contact [at] thatfactory [dot] com.